Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here you’ll find answers to some questions we commonly hear from families. If you don’t see the information you’re looking for, please feel free to contact us, our book an initial intake meeting.

• Do I need a diagnosis to access your services?

  We do not require a diagnosis to access services, we can support you as soon as you have concerns about your child’s development. A diagnosis does help you access financial resources that support therapy, so if you are waiting for a diagnosis, we have several intervention options that are more accessible without the support of autism funding. See our Parent and Toddler playgroup and Parent Coaching offerings!

• Can I use Autism Funding to pay for your services?

  Yes, all of our Behaviour Analysts and Senior Behaviour Analysts are on the Registry of Autism Service Providers (RASP) as Category A Behaviour Consultants and are qualified to bill autism funding. All cases in our in-clinic early intervention program are overseen by a Behaviour Analyst or a Senior Behaviour Analyst to ensure high quality and supportive services for your child, and these professionals are also Board Certified Behaviour Analysts (BCBA).

• What if we have to miss a session or go on vacation?

  If you know you’ll be away from your regular sessions with notice, let us know and we can schedule you in for a makeup session within our attendance policy allowance. We are not able to accommodate extended leaves from the program; in those situations some families choose to leave the program and then re-enroll when you return. 

• Do you provide speech therapy?

  Yes! We work with some incredible Speech Language Pathologists and have two service delivery models for speech therapy. Our in-clinic program includes regular Speech-Language Pathologist (SLP) consultation to ensure we’re on the right track with your child’s language and communication strategies, while giving them practice with these strategies each and every session they are in the clinic. You can also choose to book in or add on one on one sessions with a speech therapist.

• Are we billed for clinic closures?

  N0; individual sessions are billed hourly for sessions that you receive. In group programming, our tuition is based on the average cost per month and is not adjusted for small variations in service levels month to month. We prorate tuition for our scheduled closures.

• Do I need to be present for sessions?

  Generally no, most children do best attending sessions on their own. However, some children may require a transition period into the clinic and we may need you to be available to facilitate this transition. We welcome parent observations on a regular basis and have a number of ways to keep families connected to what is happening in sessions. We can schedule parent observations in sessions, and can share videos so you have a good sense of how sessions are going.

• How are your services neurodiversity-affirming?

  Our team recognizes that autism and other developmental disabilities are neurobiological conditions and part of the spectrum of human development. We aren’t trying to make autistic kids less autistic, but we do know that we can support autistic kids to learn skills and reach their potential. We advocate for kids first and foremost, and respect their right to be who they are, while supporting communication, cognitive, adaptive, and social skill development. Our team has done considerable professional development from autistic and neurodivergent teachers in the field, and we do not use outdated and punitive strategies for coercing kids into learning. As a naturalistic program, we look to creatively motivate children to choose to engage in learning tasks with us.

• Do you have a waitlist?

  We don’t currently have a waitlist and we have a limited number of openings becoming available in the next few months. Contact us today to get started!